Privacy, Shipping and Return Policy

Natural Body Oil Austin TX

Shipping Policy

Thank you for shopping and visiting  Just Nourishing Joyful Strands (JNJS) by ChedoJ
Shipping and Handling: We normally will ship within 2 to 3 business days after the receipt of your order for all US orders.

Orders are processed and shipped with USPS and UPS (to revisit)

When your order ships, you will receive a shipping confirmation and tracking
information. Tracking information is also accessible through your account.

Shipping costs for International orders are calculated on the checkout page based on the destination and carrier. Customers are responsible for import/duty fees during customs clearance based on country.

We do not ship to PO Boxes***

Return Policy

Satisfying and making our customers happy is our utmost priority @JNJS.
If for any reason you are not satisfied or unhappy with your purchase, please feel free to return for a refund or exchange.

 

**Item(s) must be returned in original condition with the seal unbroken within
fourteen business days of purchase for a full refund or exchange.

Access our online return portal.

 

All returns and exchanges must include the original order number in order to expedite the processing requests.

Please send returns or exchanges to:

JNJS
ATTN: RETURN or EXCHANGE (if making an exchange please simple state
“EXCHANGE”; if making a return state: “RETURN”)
P.O Box 170544,
Austin TX, 78717

Returns will not be accepted after 14 business days of purchase/receipt of item(s).
Under certain circumstances, exchanges may be accepted 1 to 2 days after the expected return date.

 

Damages must be reported within 14 business days of purchase/receipt of item(s) for full refund or exchange.

All clearance items are final sale; no return no exchange

All large order return items are subject to a 35% restocking fee

**We offer free shipping; all returns will be subject to a 35% restocking fee**